How does healthcare real estate contribute to maximizing quality of life for residents and increasing well-being and efficiency for care staff? Or as Marloes Kampinga, Asset Manager of Aedifica’s building portfolio in the Netherlands, puts it more sharply: ‘What do our tenants need to provide quality care and quality of life to their residents?’
Residents of care facilities need to feel at home, they want to retain control over their lives and receive support when needed. Creating the ideal framework for this through tailored buildings is Aedifica’s core business.
Experience and expertise
‘Aedifica contributes a lot during the construction and development process,’ says Marloes. ‘Thanks to our experience and expertise and our long-term relationships with various tenants, we know what works well and what does not. We can share that knowledge with tenants for whom it is the first (new construction) site or with tenants who are experts in care but not in real estate.’
Residents of care facilities need to feel at home, they want to retain control over their lives and receive support when needed. Creating the ideal framework for this through tailored buildings is Aedifica’s core business.
Marloes Kampinga – asset manager
Some examples
Marloes puts it more concretely. ‘For example, we have suggested tenants to install awnings, which would make indoor spaces cooler and bring down air-conditioning costs.’
Sometimes small details can also make a big difference: ‘Black toilet seats are highly visible and recognisable for people with impaired vision or with cognitive problems such as dementia. This makes it easier to estimate the distance to the toilet, for example. Contrast offers help, we learned from a tenant.’
‘The shower tap is better not placed under the shower head,’ Marloes continues. ‘A nurse is often the one who operates the shower tap. If the tap then hangs under the shower head, the nurse will also get wet while washing or showering, which of course cannot be the intention. These nuances promote the well-being of everyone living and working in the care facility.’
Marloes cites another example of welcome expertise: ‘The size of the bathroom and the slope in the bathroom should be tailored to suit the care-dependent user. After all, an elderly person with dementia showers differently. The exact size and the right slope, together with the correct positioning of the shower, as far away from the door as possible, will prevent the whole bathroom from getting wet and slippery.’
Profitability
Profitability is also brought up. After all, it is an advantage for both Aedifica and the tenant to check whether figures are comparable with the benchmarks Aedifica has from its portfolio. This allows the tenant’s business model and financials to be monitored. This kind of expertise is especially important in a start-up period when occupancy still needs to be built up. ‘Not only do our buildings have to be futureproof, we equally strive for futureproof relationships with our tenants. That benefits everyone,’ Marloes argues.
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